Let us know what you need help with... *

What can we help with today? *

Please select the device type/brand you are using *

Smartphone
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Please select the browser you are using *

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Edit Order *

Size Change
Remove Item
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Missing Order *

Tracking Stopped Updating
No Tracking Updates
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Marked as Delivered

Type of Subscription *

Mystery 3-Pack
Feel Good 3-Pack
String Club
Grandfathered 3-Pack
Grandfathered 4-Pack

Select the product(s) you need help with *

Straps/Singles
Charms
ZOXLOX
Rings
Lanyard
Strings
Hoodies
Backpack/Capsule

What shipping method do you want to upgrade to? *

Let us know what you are thinking *

Please describe the issue or concern *

Please describe the issue *

Order Number *

Order Number (if needed)

Order Number (if you have it)

Order Number *

What is your voucher code (if you have it)?

Which item(s) do you want changed? *

Which item(s) do you want removed? *

Which item(s) do you want added? *

What discount were you trying to use? *

What is the new shipping address? *

Please confirm your shipping address: *

What is the new shipping address? *

Please share more about your payment concern *

Please share more about your concern with your points *

What is your question regarding returns? *

Welcome to the ZOX Fam! What is your question? *

Please share more about the product you need help with *

Please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement *

What updates would you like to make *

I am so sorry that you are unhappy with your ZOX! How did we miss the mark?

Fit
Quality
Overall Look

What improvements would you like to see made? *

First Name *

Last Name *

Email *

What did you receive? *

Please provide a photo of any item(s) wrongfully received

Please provide a photo of the warped or damaged ZOX

Please provide a screenshot or screen recording of the issue

Do you need this by a specific date?

What do you want your renewal date to be? *

How many points do you want to apply? *

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

While we can't guarantee delivery by the date above (if provided) we will try our best to get this package to you in time for when you need it.

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